# Knowledge & Company — Pencel.ai > The fact layer every Program reads from. Pencel builds it from your own documents, keeps a confidence level on every fact, and asks you instead of guessing when something is missing. Canonical: https://pencel.ai/product/knowledge-and-company [Product](https://pencel.ai/product) Knowledge & Company Built into every Program — nothing to install # Knowledge & Company in every Program The layer every Program draws on: structured facts about your business with how sure Pencel is about each one, the documents you keep, the rules you set, and what it remembers — with gaps left visible instead of guessed. Shown with the RFP crew — works in every room **Qualifier** asks for the facts only you can confirm **Drafter** files what you add and drafts against it Download Free [Set up your Company page](https://pencel.ai/download) 5 levels Of confidence on every fact, from system-of-record to inferred Every change Logged — created, changed, confirmed, deprecated Gaps quietly filled in with a guess See it happen ## What it looks like with this running. Monday · 9:12 AM #rfp-ops Room Results Knowledge **Qualifier** 9:12 AM The VA transit RFP asks for two comparable contracts. Your Company page lists one — county fleet, 2024, document-backed. Is there a second? Company · Past performance 1 fact on file · backed by a document · needs 2 for this requirement. weak 1 of 2 needed document You **You** 9:14 AM Adding it — here’s the 2023 Port Authority contract. port-authority-fleet-2023.pdf · kept as material for #rfp-ops **Drafter** 9:14 AM Filed. Past performance now lists two comparable contracts. The new one is document-backed — confirm it and it counts toward critical requirements. Confirm as a company fact? Port Authority fleet maintenance, 2023 · $940K · source: the contract you just added. I’m confirming this Verify later You **You** 9:16 AM Rule: whenever we claim past performance, cite the contract number. **Qualifier** 9:16 AM Saved as a standing rule for #rfp-ops. Every draft from here on will cite it. Standing rule saved Applies to this room’s future drafts. Edit or remove it any time from the room’s Knowledge tab. #rfp-ops only Editable in Knowledge Message #rfp-ops — “@” to point at a file or teammate What you just saw **Company facts, with how sure you are** Every fact carries a confidence level. Only confirmed facts satisfy a critical requirement. **Drop a file, keep it as material** Attach a document once and choose to keep it; the room draws on it from then on. **Confirm in the room, Company updates** Review happens where the work is. The same record updates everywhere it’s used. **Standing rules and saved knowledge** Tell a room a rule once and it sticks. Save a fact from any result, with its source. End to end ## The whole loop, start to finish. Every step below runs today. Nothing here is a mock-up of what is coming. - 1 Propose Pencel researches what it can and Programs surface facts they find — each with a confidence level. - 2 Confirm You confirm or dismiss, right in the room. Observed never becomes confirmed without you. - 3 Use Every Program reads from it on every run. A missing fact shows as missing, never guessed. - 4 Track Every change is logged — created, changed, confirmed, deprecated — and open work that depended on the old version is flagged. - 5 Sharpen Standing rules, saved knowledge, and memory make each Program’s next draft better than its last. Capabilities ## Everything it does, named. One line each. No adjectives — every one is a specific thing you can go and watch it do. - Keeps one structured record of what your business is — products, capabilities, certifications, bid policies, people, projects and organizations — readable by every Program. - Carries a confidence level on every fact (system of record, confirmed, document-backed, observed, inferred), and only confirmed or system-of-record facts can satisfy a critical requirement. - Shows coverage as known, weak or missing per category — the same read a Program uses to tell you what it lacks — and asks “how do you know this?” whenever you add a fact yourself. - Puts the confirm-or-dismiss card in the room where the question came up, and your answer updates the Company record everywhere it is used. - Indexes a folder on your own machine into a searchable knowledge base, with every fact linked back to its source file. - Keeps a file dropped into a room as standing material and a “remember: …” rule scoped to that room alone, so an RFP rule never leaks into your inbox room. - Saves any fact from a result with a snapshot of the source it came from, editable from the room’s Knowledge tab. - Logs every change to a fact and flags open work that depended on the old version, while your preferences and decisions carry across runs in Memory. Inputs and outputs ## What it reads, and what you get back. What it connects to Your Company page Folders on your machine Documents Each room’s Knowledge tab Settings → Memory What lands in your hands - A coverage view: what’s known, weak, or missing per category - A fact ledger with source, confidence, and history - Per-room knowledge and rules that never leak into another room - Drafts grounded in your facts, with sources cited A week with it running ## Day one to steady state. What the first day looks like, what the quiet days look like, and when it comes to find you. - Day 1 Pencel researches what it can and proposes facts. You confirm or dismiss each one. - Every run Programs read from it. A fact that isn’t there shows as missing — never filled with a guess. - When a Program finds a fact It asks you to confirm, right in the room. The Company record updates everywhere it’s used. - Over time Saved knowledge, standing rules, and memory make every Program’s drafts sharper. Guardrails ## Where it stops for you. The line between what it does on its own and what it will never do without you, stated plainly. Waits for you Confirming a fact. A document or an overheard mention never becomes “confirmed” until you say so. Never does Invent a fact to fill a gap, or quietly treat something observed as certain. Local-first: documents, facts, and memory stay in your workspace on your machine. [Set up your Company page](https://pencel.ai/download) [Previous AI Workflow Builder](https://pencel.ai/product/ai-workflow-builder) [Next AI-Native Documents](https://pencel.ai/product/ai-native-documents) Get started ## Three steps to your first real result. - 1 Download Pencel and open Knowledge. - 2 Point it at a folder of your own documents, or let it propose what it can find. - 3 Confirm the facts that matter. Every Program reads from them on its next run. Download Free macOS, Windows and Linux. No invite code. [Read the docs first →](https://pencel.ai/docs/getting-started/what-is-pencel.html)