# Knowledge and Memory — Pencel.ai

> One set of company facts every agent reads, each with a confidence level and a source, and a memory that learns from every correction.

Canonical: https://pencel.ai/product/knowledge-and-memory

[Product](https://pencel.ai/product) Knowledge and memory

Knowledge and memory

# Your company’s facts, shared by every agent.

Pencel builds a record of your business from your own documents, says how sure it is about each fact, and learns from every correction.

What it does

## What you get

### Facts with confidence

Each fact is marked confirmed, from a document, or inferred. Only confirmed facts count for anything critical.

### Gaps stay visible

When something is missing, the agent asks you instead of guessing.

### Learns your rules

Say “always flag anything over $50K” once. That room follows it from then on.

### Every fact has a source

Each fact links back to the file it came from, and every change is logged.

In the product

## What every finance agent reads

Fiscal year end Confirmed

Customer payment terms From contracts.pdf

Reimbursement policy From handbook.docx

Preferred vendors Missing, Ivy will ask

Rule learned from a correction: “Software subscriptions go to Software, never Office Supplies.”

Example. Names and numbers are illustrative.

Where it stops for you: nothing becomes confirmed until you say so, and an agent never invents a fact to fill a gap.

Works with

## The rest of the product

[Agents](https://pencel.ai/product/agents) [Workflows](https://pencel.ai/product/workflows) [Governance](https://pencel.ai/product/governance) [Team sharing](https://pencel.ai/product/team-sharing) [Workspace](https://pencel.ai/product/workspace) [Integrations](https://pencel.ai/product/integrations)

## Try it on your own work

Desktop app for Mac and Windows. Your first real result in one session. Scheduled runs catch up when your computer is back on.

Download Free

[See pricing](https://pencel.ai/pricing)