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Linking web pages to Knowledge

You can attach a live URL to Knowledge so Pencel keeps a readable copy for agents and for you to review.

  1. Open KnowledgeAdd KnowledgeURL.
  2. Paste an https:// URL. A short preview shows title, word count, and import quality before you commit.
  3. Choose a sync schedule (Manual, Daily, or Weekly).
  4. Click Link URL.

What you see after import

Linked documents open in a read-only rich view (headings, lists, paragraphs)—not raw markdown source. The toolbar includes:

  • Sync now — refresh from the live URL
  • Open source — open the page in your browser
  • Copy markdown — copy the cleaned text
  • Save as editable copy — duplicate into a normal Knowledge doc you can edit freely
  • Improve import — optional AI pass to remove chrome and tighten structure (review the result)

A quality badge (Good / Fair / Low) reflects heuristics on the extracted text. Low quality often means a JS-heavy site or a layout heavy on links and images; try Sync again or Improve import.

Linked vs editable

ModeBehavior
LinkedStays tied to sourceUrl; re-sync updates content when you have not edited the body
Editable copyDetached doc with sourceUrl cleared; you own the text

If you edit a linked import and then re-sync, Pencel updates the source snapshot only and leaves your edited body unchanged until you run Improve import or edit manually.

Tips

  • Prefer stable article or documentation URLs over homepages with heavy navigation.
  • For team or marketing pages, use Improve import or Save as editable copy and trim to the facts agents need.
  • Use Templates (Add Knowledge → Templates) when you are authoring from scratch rather than mirroring a website.