Pencel

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Atlassian ​

Connect your Atlassian account and Pencel can work with Jira and Confluence: check on issues, find what your team wrote down, and create or update issues and pages for you, with your approval.

What Pencel can do with it ​

  • Get a status update. On Home, ask "What's blocking the Q3 launch in Jira?" or "Which issues assigned to me are overdue?"
  • Log work. "Create a Jira issue for this customer complaint and set it to high priority."
  • Find a policy or decision. "Find our travel policy in Confluence and tell me the per diem."
  • Write it up. "Draft a Confluence page with this week's project status."

What it can reach: the Jira projects and Confluence spaces your Atlassian account can open, for searching, reading, creating and updating.

Connect it ​

  1. Go to Settings ▸ Connections ▸ Recommended.
  2. Find Atlassian and click Install.
  3. Your browser opens on Atlassian. Sign in, choose your Atlassian site and allow access.
  4. Back in Pencel, the Atlassian card reads Installed.

Atlassian runs this connection itself, so your issues and pages go between your computer and Atlassian directly. There's no key to paste.

What needs your approval ​

Creating or updating an issue, adding a comment, moving an issue to a new status, or creating or editing a page all ask first. The approval card shows exactly what Pencel will write. You can approve it, Edit fields first, or Reject it.

For routine actions you trust, Always Allow stops Pencel asking about that action. In a room, deleting something asks every time.

Good to know ​

  • Pencel works with your permissions. If a project or space is closed to you, it's closed to Pencel too. Anything Pencel creates or changes shows up as done by your account.
  • Rooms use only their own accounts. A room can read Jira or Confluence only if it's set up to use this connection. See its settings under Advanced ▸ Tools & accounts.

Disconnect or change what it can do ​

Go to Settings ▸ Connections ▸ Installed and open the ⋮ menu on the Atlassian card.

  • Manage Tools: switch off anything you don't want Pencel to use, such as creating issues or editing pages. Click Save changes.
  • Disconnect: pause the connection. Click Connect to turn it back on.
  • Remove: delete the connection and its saved sign-in from Pencel.

To also withdraw access on Atlassian's side, remove Pencel from the connected apps in your Atlassian account settings.