Company

Company (/company) is the business-facing home for your company's knowledge — structured facts, documents, and policies that every Program can draw on.

What Company is

Company holds the things every Program should already know about your business: your products and capabilities, certifications, bid policies, the people and projects involved, and past decisions. Pencel researches what it can and asks you to confirm the rest — it does not fill gaps with invented assumptions. Where something is missing, Company shows it as missing rather than guessing.

This is distinct from a Program room's own Knowledge tab (see Programs & Rooms), which holds a small, scoped set of facts saved specifically for that one room. Company is the company-wide layer every Program can pull from; a room's own Knowledge tab is local to that room's work.

How sure Pencel is about a fact

Not every fact is equally solid, so each one carries an explicit confidence level, shown as a chip:

Chip	What it means
System of record	Pulled directly from a connected system of truth.
Confirmed	You said so yourself — the highest confidence there is.
Document	Backed by a certificate, contract, or filing — real evidence, but still needs your confirmation before it counts as fully certain.
Observed	Mentioned somewhere — an email, a call — worth capturing, but not yet verified.
Inferred	Pencel's best guess from context, lowest confidence.

This matters beyond bookkeeping: for anything marked a critical requirement (in an RFP's compliance check, for instance), only a confirmed fact — or one backed by a system of record — actually satisfies it. An "observed" fact is a lead worth following up on, not proof.

The coverage view

Company gives you one row per category — products, certifications, policies, and so on — showing how many facts you have, the best confidence level among them, and a plain status: known, weak, or missing. This is the same coverage read a Program (like the RFP wall) shows you when it's missing something it needs — Company is where you go to actually close the gap.

To add a fact yourself, Company asks "How do you know this?" and gives you three honest choices: I'm confirming this (counts immediately), from an official document (real evidence, still needs your confirmation to count as critical-grade), or heard it somewhere — verify later (captured, but never satisfies a critical requirement until confirmed).

Facts change, and changes ripple

Every fact carries a history — when it was created, when it changed, when its confidence level changed, when it was confirmed or deprecated. Nothing is edited in place and forgotten. And because Programs read from Company, a change here can matter downstream: update a certification or a policy, and any open work that depended on the old version is flagged for review rather than quietly going stale.

Learn more

• Programs & Rooms — how a Program's own scoped Knowledge differs from company-wide Company
• Data Handling — where this information lives and what leaves your machine